COMPANY POLICIES
COMPANY POLICIES :These policies stated below are the company policies in
which all buyers agreed to at the time of purchase. By completing this purchase
the buyer has stated to the company that they have read and agreed and will
abide to the stated policies. Buyer acknowledges they have entered into a legal
and binding contract with company.
ADVERTISEMENT: Information and pictures being displayed on website are for the
sole purpose of advertisement only. At no time must the buyer assume, the
picture of item advertised it the actual item being sent to buyer. As stated
above, the company reserves the right to send OEM or similar like item to buyer
as long as its compatible with the manufacturers specifications. Buyer is
responsible for reading the entire advertisement prior to purchase. Once the
order has been placed by the buyer, they assume all liability in regards to
compatibility and other factors. Company reserves the right without notice to
the customer.
COMMUNICATION : The buyer understands they must contact our company via the
support site provided by our company. The buyer is not to use any other contact
method other than the support link provided by the company. The buyer clearly
understands the company reserves the right to cease all communication with the
buyer without notice, if any of the company policies are violated by the buyer
without notice.
The buyer will receive all the necessary purchase information from our company,
no later than five business days from the date of purchase.
CUSTOMER CONDUCT: We reserve the right to instantly void all warranties and
communication with any customer who conducts themselves in a less then
professional manner. Any buyer initiating chargeback of any kind, use of vulgar
language whether in the form of verbal or written communication, or initiates
any type of action which is deemed less then professional in nature, the
customer will be in violation of our Buyer Conduct Policy. Therefore, any
customer found in violation of this policy the product purchased will be
purchased in an as is condition and all communication will be immediately cease
between company and customer. Any buyer who uses vulgar language, initiates any
type of chargeback, dictates instructions to our company on how to handle their
order, spamming, initiating any type of blackmail threats, will be found in
violation of our buyer conduct policies. This policy will be strictly enforced.
CHARGEBACK: In the event of a financial dispute against company initiated by the buyer, company will have the right to exercise its right to impose a one hundred dollar disputes fee to the stated buyer. Because of the non refundable fees associated with these disputes, company will seek repayment of these fees and expenses associated for the reimbursement. The company will also, at their sole discression, to seek a third party collection agency. In the event, a collection agency is needed, an additional fee of eighty-five dollars will be imposed. In addition, company may impose additional fees, such as restocking fees, total amount of sale, if company is out those additional charges, as a result of the buyer's actions. Company will not tolerate at anytime fraudulent disputes against company and will take the appropriate actions, whether legal or otherwise against such actions imposed. We urge people to refrain from such actions, our support staff is here to assist you as much as possible in accordance to their agreement set forth at the time or sale.
All buyer's who complete the checkout process and payment for the items
purchased on this website, are stating to our company, they have read and fully
agree with the terms, conditions, and company policies of our company. These are
the terms, conditions, and policies in which we are willing to sell these items
to the buyer. By completing the checkout process and submitting payment for any
items purchased on this site, the buyer is fully aware; they have entered into a
legal and binding agreement as set forth by the stated policies of the company.
If they buyer does not agree to these terms, they are urged to purchase the
items elsewhere. All buyers are responsible for reading all the terms and
conditions of the sale prior to purchase.
INTERNATIONAL: All international bidders are responsible for any fees regarding
customs charges and/or duty fees associated with the shipment of products to
their destination.
ITEM CONDITION: Unless otherwise stated all items purchased are system pulls
from previous working systems. All items which are advertised as new will have
the product condition in the product title or placed in our new equipment
category. All classification of product condition are stated in our company
policies, placed in their respective categories, and are clearly labeled on our
website. Company reserves the right to use OEM or similar like products to for
fill order requests. The only time a return will be authorized for replacement
is when the item is clearly not compatible with the computing system of the
buyer. Company reserves the right at any time to use OEM or sent buyer similar
like items as long as they are fully compatible with the buyer's computing
environment. Unless otherwise stated, items do not include drivers, manuals, or
any other accessories.
ORDER INFORMATION PLACED BY BUYER : The information supplied by buyer during the
purchase is understood to be truthful in nature. The buyer acknowledges all
information given to company by buyer form purchase, is valid in nature. The
buyer also acknowledges all shipment addresses, contact information and other
information is up to date. The buyer will be responsible for any incorrect
information placed on the sales order.
All communication between buyer and company is based on the customer’s email
address. The buyer assumes all liability to ensure the email address placed by
the buyer up until the delivery of the item, is valid, accessible by the buyer,
and is not restricted by any other type of third party entity such as spam
filters or antivirus programs.
PAYMENTS: A cleared payment is when the payment service used by the buyer has
successfully deposited the funds into the seller’s bank account. It may appear
to the buyer the payment was successful, but that only means the payment service
has successfully charged the buyer’s credit card, it does not mean the seller is
paid for the item. The funds are in a pending status until the funds are
deposited into the bank account of the seller. Then and only then is the seller
paid for the item, not before.
RETURNS: Any return of merchandise which does not have an RMA from our company
will be subject to a thirty five percent stocking fee. In addition, the buyer
will forfeit any shipping & handling fees associated with the purchase. The
company reserves the right to refuse any packages at any time without prior
knowledge to the buyer. Any buyer who refuses an item or if the item is returned
back to company, for any reason other than a defective exchange once an RMA has
been given to the customer by our company, will be subject to the fees stated
above.
SHIPMENTS: All shipments will be shipped to the confirmed address which has been
provided by the payment service that was used to pay for the item upon full
clearance of funds from payment service to seller. For security reasons, we will
not ship to any unconfirmed address or to any other address requested except
that of the confirmed address provided by the payment service. It is the buyer’s
responsibility to ensure their account has updated and accurate information.
Buyer will be responsible for any shipment charges in the event the item is
returned to company due to items being undeliverable due to incorrect addresses,
the buyer has moved, or any other information which the buyer inaccurately
entered on this website. Once again we will not ship to alternate addresses or
to a new address location with billing information that does not match the
shipment address of the product. It is the buyer’s responsibility to ensure all
billing information is accurate and up to date.
All buyers are responsible to be present at time of delivery. In the event the
package is returned, unclaimed or refused by the buyer, the buyer will be
subjected to a thirty five restocking fee of the product price in addition to
the loss of the shipping & handling fees. Company has shipped the item to the
specified address provided by the buyer and will be held harmless in the event
the buyer has placed false or misleading information at checkout.
TECHNICAL SPECIFICATIONS: We are not responsible for any claims made by our
company or the manufacturer of the product with a customers computing
environment. All customers are responsible for contacting the manufacturer in
determining performance, compatibility, and the over all affect of installing
such item in the customer’s computing environment. We are not responsible for
any data loss or any other damage which result from the installation of the item
into the customer’s systems. We do not provide technical support for any item
sold by our company. Customer must be either knowledgeable or seek a
professional which can properly install any device sold by our company to the
customer. Seller is not responsible for any data loss; damage to the buyer’s
computing surroundings. Buyer will assume all liability for purchasing an item
based on the information they collected in making the decision. The warranty
policy is not covered based on this issue. All products must be installed by a
qualified technician who is in the computer field. In the terms of any
device/hardware which requires the buyer to open their computing system, the
warranty will cover only defective DOA upon arrival. Warranty will be
immediately voided if the buyer attempts to install any device into their
computing system which they are not qualified to handle.
TERMS OF SALE: All sales are regarding are final for website purchases once the
purchase has been finalized. The buyer agrees by completing the checkout
process, the sale becomes finalized. There are no refunds unless the company
does not ship product or is unable to obtain part within 30 days of the
transaction date. Shipping charges under any circumstances are non refundable.
Any buyer returning an item without an RMA number or contacting us, we reserve
the right to initiate a 30% restocking fee.
TYPOGRAPHICAL ERRORS & MISPRINTS : We are not responsible for any typographical
errors or misprints.
WARRANTY: All items will have a 7 calendar day DOA (Defective Item Exchange)
exchange beginning from the confirmed delivery date of the customer’s confirmed
address. Customer will have this time to contact company in regards to any
defects or mechanical defects, other then compatibility issues, with the
product. That means a buyer merely has to contact company and report any defective issues with product in the time frame specified above. After this warranty period, buyer will assume any and all liability on
the product and accept the item in its original condition. Warranty does not
cover compatibility issues, misuse of product, tampering, or any other issue
except if product is damaged or upon delivery. If package is lost due to
courier, there is a wait time before a claim can be filed for a lost package
time. If any product is defective, a RMA number and a courier damage claim form
will be sent to the customer. These documents must be completed and enclosed
with the defective item prior to any exchange taking place. This RMA number must
be clearly displayed on the outside of the package and must be returned no later
then 5 days of the issue date of the RMA number to the customer. All materials,
such as cables, documentation, software, must be enclosed with the return of the
item. The item must be professional packaged upon its return back to our
company. We reserve there right to refuse any package which has not been
properly packaged, contains no RMA number displayed on the package’s exterior,
any documents have not been enclosed or not completed correctly, tampering or
medication of the item, if buyer acts in a less then professional manner, or if
it has been received after the 5 calendar day due date. Customer is responsible
for monitoring the package, all shipping charges for returning the item back to
our company. If product is found to be in working order, company reserves the
right to either return the package back to the buyer or impose a forty percent
restocking fee due to warranty claims not being stated accurately by the buyer.
We do not reimburse for shipping charges for items. RMA exchanges will only take
place once the defective item is received and analyzed by our support
department. Any buyer who does not obtain a RMA number, fails to follow our
warranty procedures, will have their item immediately refused.
DISCLAIMER : By completing the checkout process at our website, the buyer is
legally bound by the terms and conditions stated on this website. Buyer has no
legal barring to change such policies which they have agreed to. If any buyer
does not agree with part or the whole terms of sale, we strongly recommend
the buyer purchase the item elsewhere.
Company policies are subject to change without notice. Buyer agrees to these
policies and the warranty information enclosed in this document upon time of
purchase. Policies are available at any time, prior and after purchase of item.
Information is sent to each and every buyer via their registered email address
as well as in hard copy form. Buyer assumes any and all liability in knowing our
company policies at all times.